IMPAC PRIVACY POLICY
Your
privacy is important to us so we hold your personal and transactional
information in the strictest confidence. Because we gather certain nonpublic personal information about you, we want you to know how we treat personal and
confidential information about you. We ask that you please read this notice
carefully to understand what we do.
We
have implemented privacy policies that are consistent with federal and state
law and regulatory requirements. We have also adopted procedures designed to
safeguard the security and confidentiality of our customers records and
information which are consistent with federal and state law and regulatory
requirements.
By
using the term nonpublic personal information, we mean personally identifiable information that we collect in
connection with your use of our website that is not available publicly. It
includes any information you give us when you inquire about a mortgage loan on
our website. Our Privacy Policy applies both to current as well as former
customers.
How
We Protect your Nonpublic Personal Information
We
use commercially reasonable security measures to protect against the loss,
misuse, and alteration of the information under our control. However, we cannot
guarantee the protection of information against interception, misappropriation,
misuse, or alteration or that your information may be not be disclosed or
accessed by accidental circumstances or by the unauthorized acts of others. You
should be aware that we have no control over the security of other sites on the
Internet you might visit, interact with, or from which you buy products or
services. Our Privacy Policy does not cover third party websites that you may
access through our website, so we encourage you to read their privacy policies
prior to providing them with any of your personal information.
We do not disclose any nonpublic
personal information about you to anyone, except as permitted or
required by law.
We restrict access to your personal and account information to
those employees who need to know that information to provide products or
services to you;
We maintain physical, electronic and procedural safeguards that
comply with federal regulations and state law to guard your nonpublic personal information.
What
Nonpublic Personal Information do we collect from you?
We
may collect nonpublic personal information about you from the following sources:
You when you directly input information on our website.
Your transactions with us, our affiliates, or others.
Internet cookies (an information collecting device from a web
server) when you visit our website.
Outside sources such as credit bureaus and your financial
institution.
Information
We Collect While You Browse Our Website
We
do not access information about your identity while your browse our website.
While you visit our website, our system tracks the pages you visit, the pages
you download, the site you came from and your browser type and software; it
also notes your IP address (but not your identity). We may also use a cookie on your computer that
tracks your use of our website. A cookie is a small piece of data that is stored on your hard drive. It
takes up very little room on your system and helps us estimate the number of
persons who use our site and which areas of the website are most popular. The cookie does not provide us
with specific personally identifiable financial information about you such as
your name, address, email address or telephone number. You remain anonymous to
us as long as you browse the website.
However,
once you directly input any information on the website, we may use the
information provided and forward that information on to our operations center
to process your request. This information may be retained by us for a period of
time.
To
whom do we disclose your nonpublic personal information?
We
may disclose nonpublic personal information that we collect about you to conduct routine business with our
employees, agents or contractors who work specifically on your file. We may
also share within our company to provide you with exceptional service or to
market other products that we feel may benefit you. We may disclose nonpublic personal information that we receive from you to companies that perform services on our
behalf. These service providers include credit bureaus, title companies,
appraisal companies, escrow companies and other service providers. These
companies are precluded from releasing any information about you to outside
sources and are held accountable for securing it.
We
also may disclose nonpublic personal information we collect about you with our affiliates, in order to provide you
with a variety of products that may interest you. We will not share any nonpublic personal information with affiliates to the extent prohibited by law. Our affiliates
are companies controlled by, owned by, or under common control with Integrated
Real Estate Service Corp. (IRES)
We
also may disclose nonpublic personal information we collect about you with nonaffiliated third parties with whom we
have joint marketing agreements to provide products and services to you, to the
extent permitted by law. Such nonaffiliated third parties may include:
Financial service providers such as mortgage companies and
insurance agents;
Non-financial companies such as retailers, direct marketers and
publishers
Others, such as non-profit companies
We
also disclose nonpublic personal information to government agencies and
consumer reporting agencies for limited purposes necessary to:
protect against fraud
report to a consumer reporting agency
comply with a legal investigation or regulatory requirements
including, without limitation, respond to a subpoena, court order or
administrative hearing
Opt
Out for Affiliate and Nonaffiliated Third Party Sharing of Information
Once
you are a customer if you prefer that we not disclose your nonpublic personal information to our affiliates and/or nonaffiliated third parties, you may opt
out of such disclosures by following the Opt-Out procedures included in this
Notice. Please note that, even if you direct us not to share information with
our affiliates, we may still share your information with our affiliates as
permitted by law, for example, to process transactions or to service your
account. Moreover, we may also share certain other types of information with
our affiliates, such as your name, address, telephone number, email address and
account number(s), and information about your transactions and experiences with
us.
How
You Can Change Your Nonpublic Personal Information
We
are committed to maintaining complete and accurate information about our
customers, and we use reasonable measures to ensure the accuracy, timeliness, and
thoroughness of this information. If you think any information we have about
you or your account(s) may be incorrect, please notify us as soon as possible.
We will take prompt action to make the appropriate corrections and to notify
anyone with whom we may have shared inaccurate information.
You
can review the nonpublic personal information we maintain on you and can make any necessary corrections to it by
contacting us either by telephone or in writing at the address listed below.
Changes
to this Privacy Policy
From
time to time, we will update this Privacy Notice to reflect changes in our
policies and practices. Our Privacy Policy in effect from time to time is
posted on our website. By electing to become one of our customers, you agree to
receive copies of our Privacy Policy and any amendments to it from our website
unless you notify us in writing at the address below.
How
to Opt-Out of Sharing & Contacting Us
If
you have any questions about this Privacy Notice or wish to Opt-Out of any
sharing as described in this Notice please write to us at:
Chief
Compliance Officer
Impac
19500 Jamboree Road
Irvine, California 92612
Special
Notice to California & Vermont Residents
California:
In accordance with California law, we will
not share information we collect about our California customers outside of the
IRES family of companies, except as permitted by law or with the consent of the
customer. We limit the sharing of this information as required by applicable
California law.
Vermont:
In accordance with Vermont law, we will not
share information we collect about our Vermont customers outside of the IRES
family of companies, except as permitted by law or with the consent of the
customer. We limit the sharing of this information as required by applicable
Vermont law.
Effective
Date:
July
12, 2010

